Job Title: Cemetery Officer
Location: North Sheen Cemetery
Salary: £29,400
Contract type: Permanent
Working hours: Monday to Friday, 8am to 4pm

About the role

Are you an experienced administrator who is organised, self-motivated and proactive? As a Cemetery Officer, you will be an essential member of the LBHF Bereavement Service Team, providing a compassionate and efficient Cemeteries service in a professional manner. You will be coordinating with funeral directors to ensure each burial is processed with care and respect, as well as providing vital administrative services for the Bereavement Service Team.

Responsibilities

• Maintaining accurate cemetery records and grave information through our database system and Microsoft office tools.
• Identifying and assisting with the location of grave plots to cemetery stakeholders or preparation of upcoming burials.
• Recording bookings for burials and administering paperwork for the successful completion of all cemetery processes, including memorial permits.
• Processing payments and maintaining financial records.
• Undertake routine clerical tasks such as filing, photocopying, mail and email inbox management and answering phones.

Requirements

• Previous experience in bereavement services or the funeral industry would be highly desirable.
• Excellent spoken and written communication skills, able to deliver a professional and empathetic service to all stakeholders.
• The ability to be organised, proactive and capable of working independently as well as part of a team.
• Excellent computer skills, including experience with Microsoft packages such as Word, Outlook and Excel.

Why join us?

As the UK’s leading grounds maintenance and landscape creation provider, no two projects are ever the same – and neither are our people. That’s why we’re committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in-house training academy, and coaching and mentorship.
• Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Contribute to projects that make a real difference in the community and environment.
• We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• Up to 21 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company – we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we’ll create a greener future for all.

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